Hotel Gracery Sapporo

We loved the excellent location of this hotel! It's just a stone's throw from the main train station, and there's an underground passageway that makes it easy to get here, even in rainy weather. It's right across from a major department store, and within walking distance to attractions and restaurants. The staff was always helpful and provided nice room amenities.

We recommend this hotel to family. There were no negative aspects to mention.

The stay was pleasant. My room was brand-new thanks to the attentive staff. The view was nice, the service was excellent. In addition, free Wi-Fi throughout the property was really handy...

Could tell that the hotel is new. Room facilities was excellent. Location-wise, it's walking distance from Sapporo JR Station.

Review: Excellent location right next to Sapporo Station made it easy to explore, with good dining options nearby. The cleanliness was commendable, and the staff was cute and attentive, enhancing the experience. room size felt tight, especially with luggage, where storage was minimal and challenging. , rating: 8, date of stay: 2024-03-15}

It was perfectly located and we almost did not need to go onto the street level (where it was snowing) to get into the JR station/shopping malls across the road!

Ideal hotel, I loved its particularly good location.

The rooms with coffee and Japanese style beds, as example were neat. I had an electric kettle and a refrigerator. Location: the hotel was close enough to Chocolate factory and beer museum and Sapporo Station and a number of big department stores and the bus stop for the Airport Limousine Bus;)))

The location directly across from JR Sapporo Station made it convenient for travel. The buffet breakfast offered a amazing assortment of dishes, combining both Japanese and Western options, ensuring a good start to my day.

The rooms felt a bit cramped.

The hotel is within walking distance to Seibu and large shopping mall. Its exterior and interior design is also very new and modern. Free Wi-Fi in the lounge and room means you have access to the web anytime with just your portable device.

The room is relatively small (My room is a semi-double). Not a good recommendation if you have lots or big luggages or else you don't have place to even stand. If you drive, you better left some of your stuff in the car instead. Make sure you aren't late checking out. Otherwise you'll be charged additional 1,500 yen (for 1.5hr late) and additional charges for your parking fee too (500 yen) (which shock me when I was told by the hotel stuff that the hotel and car park is separately counted)

It is just above the jr Station and Sapporo Subways system, and have lift directly linked to the underground shopping centre with lots of shop and resutrant. So, even with heavy snow, you do not have to worry.

Json{ review: The hotel's prime location right by Sapporo Station and access to various shopping malls made exploring the area a breeze. The staff was consistently friendly, offering assistance promptly. the room size was a bit tight for comfort, and I struggled to find space for my luggage at times. , rating: 8, date of stay: 2024-02-15}'''

Great location, just opposite the south-west exit of JR tation

The underground B1 connection didn't has slope. Hotel guest with large luggage please be aware and use the Ground floor access instead

(1)Location: Very very convenient as it is directly connected to the underground street of Sapporo station. Great access to everywhere. around 10 minutes walk to the Hokkaido Tower. (2) Air conditioning: You can set the appropriate temperature in your room which does not exist in other hotel in Hokkaido/Sapporo throughout my trip. (3) Humidifier in the room.

(1) The bathroom has a not so decent sweat smell. There is a air refreshener in the room, so it got a little better after I sprayed that. (2) Not that spacey, but at least there was enough space for my friend and I to open our suitcase.

The staff were welcoming and helpful throughout my visit, particularly during my unexpected flight cancellation. I appreciated the cleanliness and comfort of my room. the breakfast exceeded my expectations, providing delicious options to start my day.

N/A 😕.

I had a great stay at the Gracery. Its location is fantastic, right across from JR Station, with underground access to various restaurants and shops, making it easy to explore without stepping outside. The staff were friendly and helpful, and check-in was seamless with the machine. I appreciated the amenities available, from toiletries to luggage storage, which were convenient for travelers.

None 😊.

The hotel is located near jr Sapporo Station.

The staffs were not very friendly and welcoming. Our room's floor was dirty with stain and everything. The separation between smokers and non smokers was not very clear, therefore it gave people with allergies a hard time.